All returns must be authorized by YEEZY SUPPLY prior to return. Contact SHOP@YEEZYSUPPLY.COM to request a return authorization number within 14 days of your delivery date.
Orders placed before 1:00pm PST will generally be shipped out on the same day*. Orders placed after 1:00pm PST will generally be shipped out on the following day with the exception of orders placed on a Friday. Those orders will ship out on the following Monday or next Business day (if Monday is a holiday). You will be notified via email once your order has been shipped. Shipping times can vary based on method chosen and delivery location. International orders must clear import/export regulations which could add to the shipping time of an order. International customers will be responsible for all taxes and duties associated with the shipment of their order.
Orders are shipped via the method chosen at the time the order was placed. Please note that all shipping times are in business days. We currently offer ground shipping for Domestic orders.
*Note that there could be a delay in processing your order if we encounter any issues with the billing information provided.
WHAT HAPPENS IF MY SHIPMENT IS REFUSED/CANNOT BE DELIVERED?
Shipped items that are either refused by the customer or cannot be delivered by the carrier, will be returned to YEEZY and the customer will be credited for the product cost and tax, less shipping and handling. Customer will be required to place a new order and will be responsible for any associated shipping charges. Refused shipments or shipments that cannot be delivered by the carrier are also subject to a restocking fee.